A privilege honoured with transparency

This business is so much more about people than stuff. And anyone who tries to tell you differently either hasn’t done what we do, or does it very differently to how we do it!

Helping people move from one stage of their lives to another is a privilege to be a part of, and we always do our best to honour that privilege.

Other businesses “clear out” homes – we transition homes from one stage in their history to the next.

Other businesses “buy your stuff” – we help you re-home your treasures, treating them and your relationship with them with the respect they deserve.

Other businesses “move people” – we take the weight of people’s shoulders.

We really love it when we find treasures for our clients, things they didn’t know they had hidden away, or things they didn’t know had value.

Not too long ago we found a hidden, genuine Japanese sword from World War 2, a set of dog tags and a photo of our client’s father from the war holding the sword.  Our client thought this was lost many years ago.  The delight she had when we returned these items was so rewarding for us.

We pride ourselves on our transparency – all of the items we find that have value are always returned to the client or sold with the full proceeds going directly to the client.

Did you know that there are businesses that advertise a similar service, but they instead offer an amount money in return for clearing out the home, and in the process keep everything they find? In these cases, there could be some real treasures you may never even know you or your family members had.

At another home recently, we found four pure silver ingots hidden away.  Again, we returned the proceeds to our client – these other businesses would have kept this for their own benefit.

Again, it’s a privilege to help people in this transitional phase of their lives, and we pride ourselves on making sure we honour that with transparency and honesty at all times.

If you ever get quotes from an auctioneer, estate clearer or other similar downsizing service, make sure you ask all about their policies regarding sale and disposal of items so that you can be sure you don’t fall victim to any of these methods.

When Adult Children Clutter Your Life

A lot of our clients that are trying to downsize have stuff in their homes that belong to their adult children.  The stuff has been kept for various reasons. Sometimes the offspring have asked for it to be kept for them, and other times the parent has chosen to keep them to pass on one day.

The first category is the most difficult one to deal with because it’s not often voluntary on the part of the parent. I find that my clients have a conundrum – do they store the stuff for their child even though it impacts on their life, or do they risk upsetting or inconveniencing their child by asking for it to be removed?

A lot of parents will feel guilty for requesting that the stuff be taken away. I hear things like “they don’t have much space” or “it will cost a lot to ship it”. They are still looking after their kids, and I can understand that. It’s not helpful though!

I notice that the parents assume responsibility for the items rather than assigning responsibility to the owners of the items. They forget that they are grown-ups who are quite capable of looking after themselves. I love it when the children are helpful and immediately help by removing the items, but I do get disappointed when others unhelpfully drag their feet, refuse to act and make their parents feel guilty. I want to say “They have sacrificed so much for you! Help them live a clutter-free retirement, please!”.

My advice is always pretty consistent – ship it out! If the adult children can’t afford to transport it, they need to choose to de-own it. If they can’t fit it in their homes, they choose to de-own it or pay for storage. They are the ones that need to be making the decisions but either way, it needs to leave their parent’s house.

 

 

The “zone” method of decluttering

When we help clients downsize their homes, or help with an estate clearance, one method we advocate of cluttering and sorting the home is to use zones.

When it’s us that’s clearing the home, we help the client create an “unwanted” zone, where they put everything they don’t want.  Given that we are experienced at knowing what is sell-able, donate-able or just recyclable, we encourage them to not throw anything away, but just to put it in the Unwanted Zone. Then we go through it and sort it into where it will ultimately end up.

But you don’t need us to do this. If you have a large clearance to do, you, too, can also use the zone method. When your Unwanted Zone is full, you then ferry things off to the charities, or the auction house, or other family members and then you go back and start filling it again.

If you work systematically through each room in the home, leaving the wanted items where they are and putting the unwanted items into the Unwanted Zone, you also eliminate a lot of double-handling that can come from shifting items from room to room, or re-sorting something you’ve already gone through.